Frequently Asked Questions

Let's Talk Ingredients

Lactic Acid comes in many different forms, and we are intentional with the forms we use in our formulations to bring you effective, yet gentle solutions. All of our products are formulated with Ammonium Lactate (a nod to our brand name!), which is a pH-balanced type of Lactic Acid that results in a gentle-r exfoliation than other forms. In addition to Ammonium Lactate, we use Sodium Lactate and Potassium Lactate in our proprietary blend of Lactic Acid, called Ultraplex®, which is found only in AmLactin® products. 

All of our products are formulated with clinically proven concentrations of Lactic Acid, ranging from 5% to 15%. The concentration is the percentage of Lactic Acid in the lotion or cream’s formula. If you’re new to AHAs (alpha-hydroxy acids), we recommend starting with our 5-7% concentrations in our Daily Nourish 5% and Daily Vitamin C products. If you’re looking for more advanced or targeted treatments, we recommend our products with 15% Lactic Acid.

Check our product pages for more detailed information (like skin suitability, lactic acid concentrations, and benefits) or try our product finder quiz!

Ultraplex® is our proprietary blend of Lactic Acid salts, including Ammonium Lactate, Potassium Lactate, and Sodium Lactate. Only AmLactin® is formulated with this powerful blend for gentle, yet effective exfoliation that boosts cell turnover and deeply hydrates skin.

Our products are formulated without fragrance to minimize skin irritation. That said, the Lactic Acid salts we use in our formulas do have a naturally occurring smell that fades away after application. Some describe it as maple syrup, and some describe it as medicinal, and it can vary from batch to batch and with the unique pH of your skin, but have no fear - that just means it’s working!

While you might be used to or seeking a multi-sensorial experience in your bodycare routine with fragranced lotions and creams, we have never added any fragrances or perfumes to our products. Research tells us that fragrance and perfumes are bad for the skin, especially sensitive skin - they’re irritating, drying, and can weaken the skin barrier.

So yes, our Lactic Acid might have some smell - we think there’s some power in the potent, so we don’t cover it up.

However, feel free to layer your favorite fragranced lotion, cream, spray, or mist, if you so desire!

We don’t use artificial dyes or pigments in our products, which means that the natural color may vary – that’s normal! The science behind it? Oxidation as the active ingredients come into contact with the air - but, don't worry, this does not impact our formulas' efficacy!

Questions on Product Usage

AmLactin®'s products get deep. They don’t just sit on your skin's surface the way most moisturizers do - AmLactin® is powered by multi-tasking Lactic Acid, which works with your skin’s natural renewal processes to exfoliate, boost cell turnover, and hydrate skin. It’s the perfect way to simplify and amplify your bodycare routine!

1-2 times daily or as directed by a physician. Mild stinging or irritation may occur on sensitive or broken skin. If this persists, discontinue use. Avoid contact with the eyes. Always use AmLactin® as directed.

Keratosis Pilaris, sometimes referred to as "KP," "chicken skin," or "strawberry skin," is a common skin condition that causes dry, rough patches and small bumps on areas of the skin. Typically, KP pops up on upper arms or legs, but can be found on other parts of the body.

The science behind it? This skin condition typically develops when the skin produces too much keratin, which blocks hair follicles, resulting in bumps. This condition cannot be cured, but we can help smooth it out.

While all our higher Lactic Acid concentration products should help, we developed our KP Bumps Be Gone Cream to specifically help combat this common condition through gentle exfoliation of those blocked pores and deep hydration of the usually dry skin.

Our formulas are specifically made to care for the skin on your body, but yes, you can also use AmLactin® on your face! We recommend testing a small area on your face first and gradually increasing the usage and frequency based on your specific skin needs. Please note that the skin on your face is typically more sensitive, so check with your dermatologist before applying on your face if you have sensitive skin. We also recommend avoiding using our products on or around your eyes.

While storage conditions and use patterns vary, AmLactin® is best when used within two years of purchase.

We are proud to share that our Daily Nourish Lotion with 5% Lactic Acid and Daily Nourish Cream with 5% Lactic Acid have been awarded the National Eczema Association Seal of Acceptance™ by the National Eczema Association (NEA). The NEA awards the Seal to products that are deemed suitable for people with eczema or sensitive skin. Products are reviewed by an expert panel based on a rigorous criterion of ingredients, content, and formulation, as well as testing data on sensitivity, safety, and toxicity. These two products will be listed with all Seal products on the Seal Product Directory at

Help Me With My Shopping Experience

Each of our formulas is tailor-made for different skin concerns, whether you’re looking to maintain healthy-looking skin or targetting tricky concerns like Keratosis Pilaris, with the right concentration of Lactic Acid and supporting ingredients. 

Check our product pages for more detailed information (like skin suitability, lactic acid concentrations, and benefits) or try our product finder quiz!

Find out where you can buy AmLactin products locally in stores or online on our Where to Buy page.

We recently refreshed our brand’s overall look and feel, which means packaging may vary, but what's inside is our same tried-and-true formulas, made for you. We’ll always update our website with the latest and greatest, so check back if you have any other questions!

Still have questions?
Great! Let's talk skin

Our Consumer Care team can be contacted via email at or through our contact page.